PRIVACY POLICY

Insolify Understands the essence and extent to which sensitive data is and its usage. This policy applies to all our products, solutions and services except otherwise stated in the individual policy of the specific solution or product. It not only explains how and why we use your information that we collect, but also how you can access, update or otherwise take control of your information.
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Handling Unit at privacy@insolify.com.

Information we Collect

To provision resources and provide services, we collect certain identification information. This information are only to facilitate the service delivery, identification and no other use.
This information include: Names, Company Details, Phone numbers, Emails, Billing, Shipping and Payment Details.

How we collect

When you visit our website, mobile app or any other platform, we collect information about your device, location, and your duration on our platforms. This is to facilitate our service delivery to you.

When you create an account, the personal information we collect are used to Requested support or filled our support form Contacted our support line: We collect Participate in surveys Subscribed to services, newsletters Requested quotes

In addition to these, we may also collect other information to enable us deliver certain services.

Cookies and similar technologies

We use cookies and similar technologies to track browsing behavior, navigations, orders, device details and other relevant data, including analytics about your interactions on our platforms. These information are primarily to measure and improve our systems. Specifically, interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data is collected. All this allows us to provide you with more relevant product offerings, a better experience on our platforms, and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services. Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, assess the qualifications of a candidate for employment, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

How we utilize information

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes: Delivering, improving, updating and enhancing our Services We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to: Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications) Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the Services Detect and prevent fraud and abuse of our Services and systems Collecting aggregate statistics about use of the Services Understand and analyze how you use our Services and what products and services are most relevant to you. Much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal information.

Sharing with trusted third parties

We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as: Processing credit card payments Serving advertisements Conducting contests or surveys Performing analysis of our Services and customers demographics Communicating with you, such as by way email or survey delivery Customer relationship management Security, risk management and compliance Recruiting support and related services. These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services. We will also disclose your information to third parties: in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

Communicating with you

We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include: Email Text (SMS) messages Telephone calls Messenger applications (e.g. WhatsApp, etc.) Automated phone calls or text messages. You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting “Configurations” page. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal information with a co-branded partner, as well as how to exercise those options. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@insolify.com.

Transfer of personal information abroad If you utilize our Services from a country other than the country where our servers are located, your personal information may be transferred across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or when the appropriate standard contractual clauses are in place. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin.

Compliance with legal, regulatory and law enforcement requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to comply with any provider rules, regulations and policies when you interact with our platforms.

How we secure, store and retain your data

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.

How you can access, update or delete your data.

To easily access, view, update, delete or port your personal information, or to update your preferences, please visit the “Configurations” page of your account.

If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

‘Do Not Track’ notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.

Age restrictions.

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us.

Non-Discrimination.

We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not: Deny you products or services. Charge you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties. Provide you a different level or quality of products or services. Suggest that you may receive a different price or rate for products or services or a different level or quality of products or services.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact us.

If you have any questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you may contact our Office of the Data Protection Officer by email at privacy@insolify.com. In the alternative, you may contact us by either of the following means:

By Phone: +2348021442594
By Email: privacy@insolify.com
By Mail: No 10, ChurchGate Tower, Const Avenue, Abuja, Nigeria 900212
We will respond to all requests, inquiries or concerns within thirty (30) days.